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Navigating the Shift to Value-Based Care: Investing in the Patient Experience

Relias

As a result, the healthcare industry is witnessing a pivotal shift from the traditional fee-for-service model toward a value-based care model, whose focus on patient outcomes aligns with an increased focus on patient experience.

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5 Risk Control Considerations as Nurse Practitioners’ Scope of Practice Expands

Minority Nurse

Failure to do so could lead to malpractice claims if a patient experiences harm due to perceived negligence. If a patient suffers adverse outcomes and lacks documented informed consent, NPs could face liability claims for failing to provide adequate information. Documentation. Malpractice Insurance.

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Artificial Intelligence Lightens Administrative Burden on Nurses

Daily Nurse

To lessen hospital nurses’ administrative burden and give them more time for meaningful patient care, Cedars-Sinai is testing an artificial intelligence (AI) mobile app called Aiva Nurse Assistant. The app allows nurses to use a mobile phone to document patient information in real-time through voice dictation.

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Empathy- the defining moment of the patient experience

Sweeney Healthcare Enterprises

Empathy could be the thing that closes the gap between how we view ourselves as caregivers and how patients perceive us to be. In a push for truly patient centered care, organizations are claiming it as part of their promised patient experience, their brand guarantee. But are they being honest with themselves?

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Clinical Documentation Integrity: Why It’s Crucial for Improving Revenue Cycle Management

Relias

Your staff should know how to handle every element in the process accurately and efficiently, starting when a patient first accesses the system and ending when the account is paid. How Clinical Documentation Integrity Affects Revenue. CDI Affects More Than Financial Health. How CDI Affects Your Organization’s Quality of Care.

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Top 4 Service Recovery Strategies for Turning Feedback Into Action

Relias

Here are four best practices for effective service recovery, enabled by modern experience management strategies. Similar articles Top 4 Service Recovery Best Practices The Waiting Game: Turning Wait Time into a Positive Patient Experience 1. rude, confused, pain). But alerts are only useful if staff know what to do with them.

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How Hospitals Are Using Technology to Support the Nursing Workforce

Diversity Nursing

Here’s a look at some of the key ways hospitals are leveraging technology to support their Nursing workforce: Electronic Health Records (EHRs) and Mobile Documentation Electronic Health Records (EHRs) have revolutionized the way patient information is documented and accessed.