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Navigating the Shift to Value-Based Care: Investing in the Patient Experience

Relias

As a result, the healthcare industry is witnessing a pivotal shift from the traditional fee-for-service model toward a value-based care model, whose focus on patient outcomes aligns with an increased focus on patient experience.

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5 Risk Control Considerations as Nurse Practitioners’ Scope of Practice Expands

Minority Nurse

Failure to do so could lead to malpractice claims if a patient experiences harm due to perceived negligence. If a patient suffers adverse outcomes and lacks documented informed consent, NPs could face liability claims for failing to provide adequate information. Documentation. Malpractice Insurance.

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Artificial Intelligence Lightens Administrative Burden on Nurses

Daily Nurse

To lessen hospital nurses’ administrative burden and give them more time for meaningful patient care, Cedars-Sinai is testing an artificial intelligence (AI) mobile app called Aiva Nurse Assistant. The app allows nurses to use a mobile phone to document patient information in real-time through voice dictation.

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Top 4 Service Recovery Strategies for Turning Feedback Into Action

Relias

Here are four best practices for effective service recovery, enabled by modern experience management strategies. Similar articles Top 4 Service Recovery Best Practices The Waiting Game: Turning Wait Time into a Positive Patient Experience 1. rude, confused, pain). But alerts are only useful if staff know what to do with them.

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The ROI of Structured Onboarding in Healthcare 

American Medical Compliance

Poor patient experiences: Confused or disengaged employees can impact service quality, leading to patient dissatisfaction or even negative reviews. These problems add up—both in dollars and reputation. Fewer Errors and Better Compliance From insurance claims to medication charts, small errors can have big consequences.

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Honey, Sweetie, Dearie: The Perils of Elderspeak

Health Leaders | Nursing

"It's communication to older adults that sounds like baby talk," said Clarissa Shaw, a dementia care researcher at the University of Iowa College of Nursing and a co-author of a recent article that helps researchers document its use. "It It arises from an ageist assumption of frailty, incompetence, and dependence."

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How Nurse Practitioners Are Filling Gaps in Primary Care

Post University

Models of Collaboration in Primary Care Settings Multiple healthcare providers work together in collaborative care models, striving to improve patient experiences and treatment outcomes.