NRC Health

FEBRUARY 12, 2024

Patients are demanding more from their healthcare experiences than ever before, but in the face of mounting pressures, meeting expectations may feel like a daunting task for care teams. The post Dr. Mike’s perspectives on how to ignite a better patient experience appeared first on NRC Health.

Patient Experience 59

Patient Experience Leadership 59

Consult QD

FEBRUARY 24, 2023

From a very early stage of my career, I’ve understood that … patients want great clinical care, they want a surgeon with a low complication rate, they want a physician who understands the latest drugs. But around that, there is so much to the patient experience.

Patient Experience 88

Patient Experience Leadership Education 88

NRC Health

DECEMBER 20, 2023

The post Personalizing Healthcare: Navigating Patient Experiences and Individual Needs appeared first on NRC Health. Tune into this insightful episode as we delve into personalized healthcare with our guests, Evan Sheaff, AVP Customer Strategy at NRC Health, and Cheryl Marker, Owner and Illustrator of Dear Chronic Pain.

Patient Experience 52

Patient Experience 52

NRC Health

JANUARY 31, 2024

Yuma Regional Medical Center has selected NRC Health, a nationally-recognized leader in patient experience improvement, to be its partner in building Human Understanding across its network through humanized healthcare solutions and data-driven insights to empower YRMC’s primary value of “Patients Come First.”

Patient Experience 59

Patient Experience Leadership 59

NRC Health

APRIL 2, 2024

NRC Health announced today the appointment of Jennifer Baron as the organization’s first chief experience officer. The post Veteran patient experience executive Jennifer Baron joins NRC Health as its first chief experience officer appeared first on NRC Health.

Patient Experience 52

Patient Experience Leadership 52

NRC Health

JULY 18, 2023

The post Patient experience from the outside in appeared first on NRC Health. Check out the Q2 snapshots highlighting how we put Human Understanding® into practice.

Patient Experience 52

Patient Experience 52

NRC Health

AUGUST 1, 2023

The post Building Loyalty into the Patient Experience appeared first on NRC Health. In this episode we talk with John Berg, Marketing Director and AVP of UF Health, and Ryan Donohue, Strategic Advisor at NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

NOVEMBER 14, 2023

Here's a look at how our Executive Track presentations provided strategies to focus on culture, equity, and the patient experience. The post HUB23 Speakers: Improving culture, equity, and the patient experience appeared first on NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

MAY 25, 2023

The post Exemplary patient experience at Children’s Mercy appeared first on NRC Health.

Patient Experience 75

Patient Experience 75

NRC Health

APRIL 26, 2023

In this episode we are joined by "Dana Caviness, Assistant Vice President, System Patient Experience, Wellstar and Greg Makoul, Chief Transformation Officer, NRC Health to discuss the rise in consumerism and patient expectations in healthcare.

Patient Experience 59

Patient Experience 59

NRC Health

AUGUST 22, 2023

During July’s Becker’s Hospital Review podcast, two prominent healthcare leaders discussed what health systems can do to build long-lasting patient loyalty. The post How to build loyalty into each patient experience appeared first on NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

FEBRUARY 8, 2023

NRC Health, the leading partner in building Human Understanding® through personalized healthcare solutions and data-driven insights, has received the Best in KLAS 2023 Award for Patient Experience Improvement. The post NRC Health recognized as Best in KLAS for Patient Experience Improvement appeared first on NRC Health.

Patient Experience 98

Patient Experience 98

NRC Health

JUNE 6, 2023

Defining a culture of excellence is crucial to delivering an exceptional patient experience. When healthcare providers commit to excellence, they are more likely to deliver quality care that meets or exceeds patient expectations.

Patient Experience 52

Patient Experience 52

NRC Health

JULY 12, 2023

Through this alliance, NRC Health, recipient of the 2023 Best in KLAS Award for Patient Experience Improvement, will work with teams throughout the entire Bryan Health system.  The post Bryan Health chooses NRC Health as patient experience partner appeared first on NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

AUGUST 31, 2023

NRC Health is the Platinum Partner for The Patient Experience Symposium. The post Join NRC Health at the Patient Experience Symposium with ICD appeared first on NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

SEPTEMBER 28, 2023

Ever heard of a Patient Experience Warrior? When not serving as System Patient Experience Manager at Carillion Clinic or hosting his podcast Real Nurses Real Talk, he’s using his unique takes to improve healthcare for patients and care teams. Meet Brandon Jones, MSN, RN, CPXP, CEN, NEA-BC.

Patient Experience 52

Patient Experience 52

NRC Health

FEBRUARY 21, 2024

The NRC Health 2024 Pediatric Collaborative is truly a can’t-miss experience, with exceptional presentations that will stir innovative ideas. The post Pediatric Collab Preview | How to create personalized patient experiences in the pediatric perioperative environment appeared first on NRC Health.

Patient Experience 59

Patient Experience 59

NRC Health

AUGUST 8, 2023

NRC Health is pleased to announce the recipients of the 2023 Consumer Loyalty Awards and the Excellence in Patient Experience Awards. The post NRC Health unveils winners of 2023 patient experience and loyalty awards appeared first on NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

MAY 11, 2023

Our partners at Phoenix Children’s share how grassroots efforts helped to define and drive patient experience priorities and build alignment throughout the organization. The post Building infrastructure to support the patient experience along the way appeared first on NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

AUGUST 29, 2023

The post LifeBridge Health selects NRC Health as its new patient experience partner appeared first on NRC Health. LifeBridge Health has selected NRC Health  as its partner in providing Human Understanding through personalized healthcare solutions and data-driven insights.

Patient Experience 52

Patient Experience 52

NRC Health

JULY 13, 2023

The post HUB23 Poster Sessions: Powerful patient experience messages to inspire innovation and hope appeared first on NRC Health. NRC Health is excited to expand presentation and networking opportunities at Human Understanding Beyond | HUB23 by including dynamic poster presentation sessions.

Patient Experience 52

Patient Experience 52

Advances in Nursing Science

DECEMBER 13, 2022

The current featured article in ANS is titled “The Patient Care Experience as Perceived by Hispanic Patients With Chronic Illness Undergoing Transplant: A Grounded Theory” authored by Silvinia Gamilia González Cuizon, PhD, RN and Eileen K. Fry-Bowers, PhD, JD, RN, CPNP, FAAN.

Patient Experience 52

Patient Experience 52

NRC Health

JUNE 20, 2023

For Mandy Riemer, Manager of Patient Experience at Children’s Mercy, how patient experience is delivered is personal. The post The power of a personal patient experience in advancing quality of care at Children’s Mercy appeared first on NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

MAY 23, 2023

For NRC Health partners, those 15 seconds can help provide an easily viewable patient-background summary, so that patients feel seen and heard and providers have the necessary details to deliver better care experiences.

Patient Experience 52

Patient Experience 52

Relias

APRIL 22, 2022

As the COVID-19 pandemic takes new twists and turns, healthcare providers trying to optimize the patient experience continue to face many challenges. But the relationship between provider and patient continues be a healing factor. The Future of Patient Experience.

Patient Experience 52

Patient Experience Mental Health Self-Care Promotion 52

NRC Health

MAY 31, 2023

The post NRC Health partners with ICD as lead sponsor of 7th Annual Patient Experience Symposium appeared first on NRC Health. Report details new data, trends, and strategies for healthcare organizations.

Patient Experience 52

Patient Experience 52

NRC Health

FEBRUARY 22, 2023

This recognition as #1 in the patient experience improvement category, affirms our focus on transforming the healthcare industry with a human-first approach, and highly innovative solutions to pave the way for better outcomes for patients and healthcare organizations alike.

Patient Experience 52

Patient Experience 52

NRC Health

MARCH 2, 2023

MyView enhances care team workflow with contextual patient data for improved outcomes The post NRC Health offers first-of-its-kind patient experience EHR integration appeared first on NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

FEBRUARY 23, 2023

The NRC Health 2023 Pediatric Collaborative is truly a can’t-miss experience, with exceptional presentations that will stir innovative ideas for attendees to bring back to their larger PX and marketing teams. The post Pediatric Collab Preview: Patient experience strategy and infrastructure from the ground up appeared first on NRC Health.

Patient Experience 52

Patient Experience 52

NRC Health

FEBRUARY 16, 2023

The post Diversity, equity and inclusion within patient experience appeared first on NRC Health.

Patient Experience 40

Patient Experience 40

Symplr

APRIL 25, 2022

Patient experience—the sum of all interactions that influence patients’ perceptions of the healthcare they receive—is an important component of healthcare quality for patients, certainly. Enhancing the patient experience is even one of the goals of the Quadruple Aim.

Patient Experience 52

Patient Experience 52

NRC Health

JANUARY 31, 2023

The NRC Health 2023 Pediatric Collaborative is truly a can’t-miss experience, with exceptional presentations that will stir innovative ideas for attendees to bring back to their larger PX and marketing teams.

Patient Experience 52

Patient Experience 52

Nursing Inquiry

JULY 27, 2023

Abstract Current health policy, high-profile failures and increased media scrutiny have led to a significant focus on patient experience in Britain's National Health Service (NHS). Patient experience data is typically gathered through surveys of satisfaction.

Patient Experience 40

Patient Experience Patient Satisfaction 40

Health Leaders | Nursing

OCTOBER 25, 2023

Patients have given positive feedback about engaging with virtual nurses. Pillar: Nursing Link: Full story Article Source: OSF Newsroom Tags: burnout nursing technology Secondary Pillars: Technology Article Type: News Published Date: Wednesday, October 25, 2023 Hide sidebars: Render small main image:

Patient Experience 52

Patient Experience 52

Penn Medicine News

JANUARY 25, 2023

Press Ganey awards recognize Penn Medicine for excellence in patient experience.

Patient Experience 42

Patient Experience 42

Sweeney Healthcare Enterprises

MARCH 18, 2021

Telehealth is nothing new. In fact, the distribution of health-related services and information via telecommunication technologies can be traced back as far as 1948, when radiologic images were sent via telephone. The evolution and broad adoption of telehealth, however, has been slow.

Patient Experience 52

Patient Experience Communication Education Leadership 52

Sweeney Healthcare Enterprises

OCTOBER 14, 2014

Organizations have become frantic in their efforts to improve the patient experience, as well as their scores; the move from volume to value, after all, has been one of the toughest challenges that healthcare has faced in many years. What patient-experience efforts often lack is the infrastructure to support them.

Patient Experience 52

Patient Experience Patient Satisfaction Communication Best Practices 52