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10 Ways To Boost Patient Satisfaction


But how can you be sure that you’re doing everything you can to boost patient satisfaction? In this article, we’ll explore 10 ways that you can enhance the patient experience and improve satisfaction levels.

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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores


Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?


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Penn Medicine honored again for top patient satisfaction ratings

Penn Medicine News

For the second year in a row, several Penn Medicine entities have earned high scores on Press Ganey patient satisfaction measures.

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How Customer-Centric is Your Practice, Business, or Organization?

Nurse Practitioners in Business

Accessibility: As much as possible, ensure patients have easy access to care by providing flexible scheduling, online booking, and telemedicine options where appropriate. Patient feedback: Ask for feedback from patients about their experiences in your office and use it to make things better.

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The Transformational Role of Charge Nurses in the Post-Pandemic Era

American Nurse

Nursing units—the heart of patient care—are experiencing an existential crisis, and many hospitals grapple with pressing issues. Research indicates that patient fall rates are higher than acceptable, patient satisfaction scores are below targets, and staff turnover rates continue to rise.

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Bryan is a Patient-focused RN “On Top of The World” 

Daily Nurse

Bryan, a bachelor-prepared RN “on top of the world” at the Providence Alaska Medical Center’s Cardiovascular Observation Unit, relies on teamwork and trust as part of a high patient satisfaction-oriented unit. “We It’s a very high patient satisfaction-oriented unit. It’s all about patient-centered care.”

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The Exec: D'Andre Carpenter Takes the Helm as Allina's New CNE

Health Leaders | Nursing

He was recently appointed senior vice president and chief nursing executive at Allina Health, where he will be developing strategies to improve retention rates and patient satisfaction. He also served as senior vice president and chief system nursing officer for UnityPoint Health in Iowa.