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Hospitality meets healthcare: Elevating patient experiences

NRC Health

This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health.

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Minding the Patient Experience (Podcast)

Consult QD

Beyond Leadership: a Cleveland Clinic Podcast · Put together a Team like a Puzzle Jamanda Haddock, MA, MRCP, FRCR, is a cross-sectional radiologist with an interest in chest disease and a passion for clinical work. Along the way, she stepped into management and leadership role as well. Can you tell me a little bit about that?

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Leadership style matters

American Nurse

Lucy Leclerc, Dr. Ro­s­anne Rasso, Dr. Joyce Fitzpatrick, and Dr. David Bailey) and I have been collaborating on work related to relational leadership in nursing. How do you find an organization that promotes this type of leadership and a leader who demonstrates these skills? My colleagues (Dr.

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Veteran patient experience executive Jennifer Baron joins NRC Health as its first chief experience officer

NRC Health

NRC Health announced today the appointment of Jennifer Baron as the organization’s first chief experience officer. Baron’s addition is part of the organization’s continued investments in leadership and innovation to align with the evolving healthcare landscape.

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Sustainable success: Nurturing employee and patient experience

NRC Health

Join Erika Spicer Mason on the NRC/Becker’s Podcast as she delves into the keys to sustainable success through employee and patient experience with Joan Cox, Chief Experience Officer at Yuma Regional Medical Center, and Susan Armbruster, Business Development Executive at NRC Health.

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Dr. Mike’s perspectives on how to ignite a better patient experience

NRC Health

Patients are demanding more from their healthcare experiences than ever before, but in the face of mounting pressures, meeting expectations may feel like a daunting task for care teams. The post Dr. Mike’s perspectives on how to ignite a better patient experience appeared first on NRC Health.

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Yuma Regional Medical Center selects NRC Health as new patient experience partner

NRC Health

Yuma Regional Medical Center has selected NRC Health, a nationally-recognized leader in patient experience improvement, to be its partner in building Human Understanding across its network through humanized healthcare solutions and data-driven insights to empower YRMC’s primary value of “Patients Come First.”