University of St. Augustine for Health Sciences

APRIL 16, 2025

Healthcare leaders communicate with their mentees, provide support, connect them with resources and help them define their career goals. They understand that an interprofessional work environment, where clinicians across disciplines work as a team, is correlated with better patient outcomes.

Leadership 92

Leadership Nurse Practitioner Communication Business 92

Scrubs

JUNE 1, 2024

Patient happiness is a very huge concern in healthcare, and it’s not only about keeping people pleased during their doctor visits. Patient satisfaction forms a central part of the standard of healthcare, affecting various facets from how many patients continue to come back for treatment to the total effectiveness of care given.

Patient Satisfaction 52

Patient Satisfaction Communication Promotion Patient Experience 52

Relias

JANUARY 8, 2024

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.

Patient Satisfaction 52

Patient Satisfaction Medicare Patient Experience Professional Development 52

Relias

JANUARY 30, 2024

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

Patient Satisfaction 52

Patient Satisfaction Patient Experience Medicare Self-Care 52

Daily Nurse

FEBRUARY 21, 2025

” From Flight Nurse to Foodie : A Whole-Person View of Exceptional Nurses At the heart of “Invest in Yourself” are the many dimensions and contributions of board-certified emergency nurses working in healthcare’s most challenging environments, explained BCEN Marketing and Communications Director Maris Panjada.

APRN 84

APRN Patient Satisfaction Self-Care Professional Development 84

Health Leaders | Nursing

MAY 19, 2025

Early data has shown positive trends, particularly in nurse workload reduction and improved patient communication, with ongoing efforts to quantify broader ROI," Godino said. The biggest surprise so far, for Godino, has been how quickly both nurses and patients have adapted to the virtual nursing program.

Telemedicine 59

Telemedicine Care coordination Patient Satisfaction Communication 59

Relias

MAY 6, 2025

Patient satisfaction is more than just a buzzword in healthcare its a key indicator of quality and a powerful driver of financial success for hospitals and healthcare organizations. In this article, well break down what patient satisfaction is, why it matters, and how it can impact healthcare providers bottom lines.

Patient Satisfaction 40

Patient Satisfaction Health Outcomes Patient Experience Communication 40

Relias

MAY 19, 2025

Not only does this improve patient satisfaction, but it also reduces the risk of complaints escalating to online reviews or formal grievances, preserving both patient relationships and operational stability. A loyal patient is more likely to return for future care, follow provider recommendations, and refer others.

Medicaid 40

Medicaid Medicare Patient Satisfaction Business 40

Relias

JUNE 4, 2025

Not only does this improve patient satisfaction, also reduces the risk of complaints escalating to online reviews or formal grievances, preserving both patient relationships and operational stability. A loyal patient is more likely to return for future care, follow provider recommendations, and refer others.

Patient Experience 40

Patient Experience Medicaid Medicare Patient Satisfaction 40

American Medical Compliance

MARCH 21, 2025

In the Promoting Dignity and Respect in Patient Care Training, healthcare providers learn how to uphold patients rights, communicate with respect, and recognize potential biases that may affect care. The course emphasizes the importance of patient confidentiality, privacy, and person-centered care.

Promotion 52

Promotion Malpractice Communication Patient Satisfaction 52

Relias

APRIL 18, 2025

Creating a patient satisfaction survey that captures meaningful feedback is essential for any healthcare provider looking to improve their services. By asking the right patient satisfaction survey questions, you can gain valuable insights that help enhance patient experiences and outcomes.

Patient Satisfaction 40

Patient Satisfaction Patient Experience Communication Promotion 40

American Medical Compliance

FEBRUARY 21, 2025

What You Will Learn: Ethical principles that guide healthcare professionals Common ethical dilemmas that may arise in healthcare settings Effective communication techniques to foster trust with patients, families, and colleagues Details: Course length: 20 minutes ; CME: 0.25

Communication 52

Communication Patient Satisfaction Education Professional Development 52

Health Leaders | Nursing

MAY 1, 2025

Ive found that building trust and understanding takes time, and thats been a valuable reminder of the importance of clear communication, collaboration, and involving frontline nurses early and often, she added.

Nursing Informatics 59

Nursing Informatics Telemedicine Care coordination Patient Satisfaction 59

Diversity Nursing

DECEMBER 1, 2023

Here are a few reasons why representation in Nursing is important: Cultural Competence Patients come from diverse cultural backgrounds, and having Nurses who reflect this diversity helps in providing culturally competent care. Understanding the communication norms of patients from different cultural backgrounds is equally important.

Patient Satisfaction 105

Patient Satisfaction Communication Leadership Health Outcomes 105

Diversity Nursing

OCTOBER 18, 2023

Education is crucial in patient advocacy because knowledge enables patients to make informed decisions about their healthcare. Communication Communication is essential to ensure patients receive high-quality care and good health outcomes. It also helps improve patient satisfaction.

Patient Advocacy 119

Patient Advocacy Patient Satisfaction Communication Health Outcomes 119

Diversity Nursing

MARCH 4, 2024

Racial concordance signifies the connection between the racial or ethnic backgrounds of patients and their healthcare providers, showcasing its profound impact on patient care, communication, trust, and overall health outcomes.

Health Outcomes 105

Health Outcomes Patient Satisfaction Communication Promotion 105

Health Leaders | Nursing

APRIL 3, 2023

HCA Healthcare nurses are using ever-developing technology that has enhanced communication, decreased administrative burden, and provides skill development—all with the goal of improving patient care, says Sammie Mosier, DHA, MBA, BSN, NE-BC, CMSRN , senior vice president and chief nurse executive. So that's really exciting.

Patient Satisfaction 105

Patient Satisfaction Communication Bedside nursing Education 105

American Nurse

DECEMBER 14, 2023

. “The care planning and the interventions found in the selected studies revealed a diversity of findings that mostly converge on a PCC ( Patient-centered Care ) model,” wrote the authors in their study published in Obesity Reviews. ” The authors note, however, that it is unclear how long these interventions should last.

Self-Care 111

Self-Care Patient Satisfaction Promotion Communication 111

Health Leaders | Nursing

MAY 9, 2025

To inquire about participating in an upcoming Mastermind series or attending a HealthLeaders Exchange event, email us at exchange@healthleadersmedia.com.

Bedside nursing 59

Bedside nursing Telemedicine Care coordination Patient Satisfaction 59

Health Leaders | Nursing

MAY 13, 2025

It's communication to older adults that sounds like baby talk," said Clarissa Shaw, a dementia care researcher at the University of Iowa College of Nursing and a co-author of a recent article that helps researchers document its use. "He wouldn't normally get too frosty with people," Smith said. Cultural differences also come into play.

Long Term Care 52

Long Term Care Retirement Medicare Care coordination 52

Diversity Nursing

MAY 27, 2022

The best way to ensure we can connect and communicate effectively with patients is to ensure that the healthcare staff is well diversified. Increased Patient Trust : Patients seek medical care for a variety of reasons. Individuals from all walks of life enter hospitals and clinics daily to seek medical care.

Military 111

Military Communication Patient Satisfaction Education 111

Diversity Nursing

MARCH 8, 2024

High-Quality Communication Skills: A great Nurse must be proficient in effective communication. Nurses are often the liaison between doctors, patients, and families, so they must be able to convey information clearly to avoid errors or miscommunications. When Nurses work as a team, workplace morale improves, and patients thrive.

Patient Advocacy 105

Patient Advocacy Communication Patient Satisfaction Promotion 105

Relias

SEPTEMBER 20, 2024

Horizontal violence is particularly problematic in nursing because of the high-stress, fast-paced work environments where teamwork and clear communication are crucial for patient care. Healthcare leaders and managers must consistently model respectful communication and enforce zero-tolerance policies.

Communication 98

Communication Promotion Self-Care Patient Satisfaction 98

Northeastern State University

SEPTEMBER 8, 2022

In the moment, it’s key for nurses, nurse leaders and other medical professionals to communicate clearly and efficiently. Yet, good communication isn’t just important in emergencies. This ensures patients feel they are being acknowledged and in good hands.

Communication 40

Communication Health Literacy Patient Satisfaction Leadership 40

Nurse.com

SEPTEMBER 7, 2022

Nurses who are fluent in at least two languages can help reduce health disparities, enhance patient outcomes, and bridge gaps in communication. Data from the 2020 American Community Survey, an analysis from the U.S. Simply put, the services must meet the patient’s needs,” she said.

Communication 109

Communication Patient Satisfaction Travel Nursing Nurse Manager 109

American Nurse

JUNE 12, 2025

It involves recognizing and respecting cultural differences in communication, beliefs, and health practices, thereby promoting equity and inclusion (Campinha-Bacote, 2011). Nurses who lead with cultural competence and compassion not only improve communication and trust but also reduce health disparities and improve outcomes.

Leadership 40

Leadership APRN Communication Patient Satisfaction 40

University of St. Augustine for Health Sciences

MARCH 7, 2025

Nurses often struggle to get approved for PTO, and theres a general feeling that patient satisfaction always comes firsteven at the expense of staff mental health. At the end of the day, we all have the same goal: providing quality patient care. Another challenge is the hierarchy within healthcare.

Nursing Burnout 52

Nursing Burnout Mental Health Patient Satisfaction Nurse Shortage 52

Health Leaders | Nursing

MAY 9, 2025

To inquire about participating in an upcoming Mastermind series or attending a HealthLeaders Exchange event, email us at exchange@healthleadersmedia.com.

Bedside nursing 52

Bedside nursing Telemedicine Care coordination Patient Satisfaction 52

Minority Nurse

JUNE 22, 2022

“These people,” Dr. Johnson continued, “are called navigators and they include nurses, public health workers, lay workers and others who would serve as a resource guiding, interpreting, communicating, facilitating and helping the refugees through the often times complicated and unfamiliar processes in obtaining satisfactory health care services.”.

Patient Satisfaction 98

Patient Satisfaction Communication Patient Experience Education 98

Diversity Nursing

OCTOBER 24, 2023

A bullying culture contributes to a poor Nurse work environment, increased risk to patients, lower Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) patient satisfaction scores, and greater Nurse turnover." Health systems must take proactive measures to prevent and address bullying in the workplace.

Work-Life Balance 105

Work-Life Balance Self-Care Patient Satisfaction Nurse Shortage 105

American Nurse

NOVEMBER 28, 2023

Instead, they openly communicated with each other, respected each other’s roles, trusted each other and worked as a team. And rather than talking down to the patient, they explain things calmly, using everyday language and avoiding arcane medical jargon. What we have here is a failure to communicate.

Self-Care 111

Self-Care Patient Satisfaction Communication Licensing 111

Consult QD

NOVEMBER 20, 2023

Asking questions, translating medical jargon and helping patients communicate their concerns are informal work responsibilities that most clinical nurses do every day. With the implementation of plan-of-care visits, conversations have become a formalized, integral part of hospital patient care at Cleveland Clinic.

Chief Nursing Officer 95

Chief Nursing Officer Communication Patient Experience Patient Satisfaction 95

Diversity Nursing

AUGUST 10, 2023

When patients see Nurses and other members of the medical team who look like them, it can remove barriers, open up conversations and ultimately improve access to quality care." Enhanced patient satisfaction: Patients feel more comfortable and valued when they see diversity represented in their healthcare providers.

Patient Satisfaction 98

Patient Satisfaction Promotion Leadership Health Outcomes 98

American Nurse

FEBRUARY 3, 2024

A comprehensive ambulatory cancer center’s journey to implementing tiered huddles Takeaways: Tiered huddles are brief conversations that occur throughout levels of an organization or across health systems to improve patient safety, communication, situational awareness, care coordination, resource utilization, patient outcomes, and service.

Communication 97

Communication Leadership Care coordination Patient Satisfaction 97

Post University

JULY 5, 2023

It can also create problems with patient outcomes, because the best course of action may not be taken when opposing views mean a patient does not get the right care in a timely manner. And if patients are aware of the conflict, it can reduce patient satisfaction with the healthcare organization.

Communication 98

Communication Leadership Self-Care Patient Satisfaction 98

Daily Nurse

JUNE 6, 2024

Goldman’s Guide to Effective Patient Communication. When asked how he would define the importance of the patient experience, Goldman states, “ This is both critical and potentially life-changing. We have shortcomings when it comes to effectively communicating with patients and their families.

Preceptors 98

Preceptors Patient Experience Communication Patient Satisfaction 98

Minority Nurse

NOVEMBER 8, 2023

She emphasizes the importance of building meaningful connections with patients, their families, and their communities. This holistic approach to patient care makes Sheppard Pratt a distinguished leader in behavioral healthcare and a place where patients can expect to be treated with the utmost care and respect.

Chief Nursing Officer 105

Chief Nursing Officer LPN Nurse Practitioner Mental Health 105