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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible.

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Communication, Clinical Competence, And More: What Are the Top Skills to Be a Nurse?

Post University

Key soft skills include: Communication and Interpersonal Skills Communication is at the heart of everything nurses do. This enables them to understand and interact with their patients. To be effective communicators, nurses should master essentials such as active listening and nonverbal communication skills.

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Understanding Racial Concordance In The Nursing Field

Diversity Nursing

Racial concordance signifies the connection between the racial or ethnic backgrounds of patients and their healthcare providers, showcasing its profound impact on patient care, communication, trust, and overall health outcomes. This trust can lead to greater adherence to treatment plans and better health outcomes.

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Why Representation in Nursing is Important

Diversity Nursing

Here are a few reasons why representation in Nursing is important: Cultural Competence Patients come from diverse cultural backgrounds, and having Nurses who reflect this diversity helps in providing culturally competent care. These disparities can lead to differences in access to healthcare services, quality of care, and health outcomes.

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Patient Advocacy: A Closer Look

Diversity Nursing

Education is crucial in patient advocacy because knowledge enables patients to make informed decisions about their healthcare. Communication Communication is essential to ensure patients receive high-quality care and good health outcomes. It also helps improve patient satisfaction.

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Health Systems Investing in DEI: A Closer Look

Diversity Nursing

When healthcare professionals understand the unique needs and perspectives of their patient populations, they can deliver more effective and personalized treatments, leading to better health outcomes. By promoting diversity and inclusion, hospitals aim to address these disparities and provide equitable care to all patients.

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A researcher’s prescription for better health care: A dose of humility for doctors, nurses and clinicians

American Nurse

Instead, they openly communicated with each other, respected each other’s roles, trusted each other and worked as a team. And rather than talking down to the patient, they explain things calmly, using everyday language and avoiding arcane medical jargon. What we have here is a failure to communicate.

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