Diversity Nursing

FEBRUARY 4, 2025

Patients often feel more comfortable and understood when they see healthcare providers who share their background or experiences. It improves communication and cultural competence. Nurses who understand different cultural norms and traditions can better educate and care for patients. It reduces healthcare disparities.

Military 101

Military Licensing Promotion Leadership 101

Health Leaders | Nursing

NOVEMBER 11, 2024

The primary responsibility of virtual patient observers is to keep an eye on inpatients who are at risk of falls. Through two-way communication tools at the bedside, virtual nurses can do some of the admissions intake for patients as well as discharge instruction and education.

Care coordination 101

Care coordination Bedside nursing Communication Patient Experience 101

Daily Nurse

FEBRUARY 11, 2025

This evolution is fueled by innovations like AI-driven tools, virtual care platforms, and wearable technologies that unlock nurses’ advanced skills, enhance care coordination, and personalize patient experiences. This improves outcomes and creates a more fulfilling experience for clinicians.

Care coordination 105

Care coordination Health Outcomes Communication Patient Experience 105

Minority Nurse

NOVEMBER 12, 2024

Failure to do so could lead to malpractice claims if a patient experiences harm due to perceived negligence. If a patient suffers adverse outcomes and lacks documented informed consent, NPs could face liability claims for failing to provide adequate information.

Nurse Practitioner 98

Nurse Practitioner Malpractice Licensing Communication 98

Sweeney Healthcare Enterprises

OCTOBER 14, 2014

Organizations have become frantic in their efforts to improve the patient experience, as well as their scores; the move from volume to value, after all, has been one of the toughest challenges that healthcare has faced in many years. What patient-experience efforts often lack is the infrastructure to support them.

Patient Experience 52

Patient Experience Patient Satisfaction Communication Best Practices 52

Relias

APRIL 18, 2025

In todays competitive healthcare environment, providing an exceptional patient experience isnt just a nice-to-have, its a necessity. From improving patient satisfaction to enhancing loyalty and even driving operational efficiency, patient experience is a key factor that can set healthcare providers apart.

Patient Experience 40

Patient Experience Patient Satisfaction Communication Self-Care 40

Health Leaders | Nursing

FEBRUARY 10, 2025

Crisp, clear communication is key for CNOs who are trying to handle their change management processes, says this CNO. Communicating clearly Crisp, clear communication is critical for CNOs who are trying to handle their change management processes, according to Beavers. Please join the community at our LinkedIn page.

Leadership 59

Leadership Communication Patient Experience 59

Sweeney Healthcare Enterprises

FEBRUARY 12, 2014

Empathy could be the thing that closes the gap between how we view ourselves as caregivers and how patients perceive us to be. In a push for truly patient centered care, organizations are claiming it as part of their promised patient experience, their brand guarantee. But are they being honest with themselves?

Patient Experience 52

Patient Experience Communication 52

Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

Patient Experience 40

Patient Experience Patient Satisfaction Health Outcomes Communication 40

NRC Health

MARCH 7, 2024

NRC Health hosted a live webcast to discuss Children’s Minnesota’s case study on improving parental involvement and communication strategies to achieve better NPS scores. The post NPS growth and employee engagement: The power of thoughtful communication appeared first on NRC Health.

Communication 64

Communication Patient Experience Leadership 64

University of St. Augustine for Health Sciences

APRIL 1, 2025

Healthcare leaders attending the Healthcare Financial Management Association (HFMA) Leadership Summit in Nashville, TN, from May 4 to 6 will have a unique opportunity to explore the power of artificial intelligence (AI) in healthcare communication and inclusion. This allows individuals to refine and personalize their training experience.”

Leadership 52

Leadership Communication Education Professional Development 52

American Medical Compliance

MARCH 21, 2025

In the Promoting Dignity and Respect in Patient Care Training, healthcare providers learn how to uphold patients rights, communicate with respect, and recognize potential biases that may affect care. The course emphasizes the importance of patient confidentiality, privacy, and person-centered care.

Promotion 52

Promotion Malpractice Communication Patient Satisfaction 52

NRC Health

JUNE 22, 2023

Cincinnati Children’s has tried many methods to better understand and improve the patient experience. The post Leveraging patient feedback and high-reliability interventions for inpatient communication appeared first on NRC Health. When you provide a defining moment, you see it in the face of a child.”

Communication 52

Communication Patient Experience 52

Relias

JUNE 3, 2025

Healthcare providers are no strangers to service challenges missed appointments, long wait times, communication breakdowns, or billing confusion are part of the everyday operational landscape. But in a patient-first world, its not the mistake that defines your organization its how you recover from it.

Best Practices 40

Best Practices Communication Patient Experience 40

Health Leaders | Nursing

MAY 19, 2025

"We've also strengthened our interdisciplinary partnerships and improved the integration of virtual nurses into daily clinical routines," Godino said, "enhancing team cohesion and patient experience." Godino said they are also looking at financial metrics, like cost avoidance and length of stay.

Telemedicine 59

Telemedicine Care coordination Patient Satisfaction Communication 59

American Nurse

NOVEMBER 13, 2023

While infection rates have improved , Leapfrog says patient-experience measures have worsened for the second year in a row and all states have seen a significant decline from the fall 2021 to the fall 2023 report. It’s deeply concerning that patient reports about their health care experience continues to decline,” Binder said. “In

Communication 115

Communication Patient Experience 115

Relias

APRIL 18, 2025

Patient Experience Week is the opportunity to showcase your organizations commitment to patient centricity, and now is the perfect time to start planning how you’ll celebrate. By implementing thoughtful patient experience ideas, you can make this annual event impactful for both your staff and patients.

Patient Experience 40

Patient Experience Patient Satisfaction Education Communication 40

Sweeney Healthcare Enterprises

MARCH 18, 2021

Once primarily reserved for long distance communication between healthcare providers and patients, telecommunication became much more than an avenue to communicate care advice, medication management, intervention, and education: it became the lifeline for patients seeking medical care in a time of an international crisis.

Patient Experience 52

Patient Experience Communication Education Leadership 52

Emerging RN Leader

FEBRUARY 14, 2024

As one manager explained, We have been told to improve our patient experience scores, but I don’t even know where to start – there are so many things we could do […] The post Using the One Thing to Set Priorities appeared first on Emerging Nurse Leader.

Patient Experience 195

Patient Experience Nurse Manager Business Communication 195

Relias

MAY 6, 2025

I sat down with Elaine Cox, Chief Medical Officer at Riley Childrens Health at Indiana University Health, and Craig Manson, CEO of Configo Health, to discuss how having the right data can help healthcare organizations truly engage patients and their families, and improve their care. question among team members for effective communication.

Patient Experience 40

Patient Experience Best Practices Patient Satisfaction Communication 40

Health Leaders | Nursing

NOVEMBER 28, 2023

A new study reveals the importance of integrating patient-nurse verbal communication data into patient risk identification models for home health care.

Communication 52

Communication Patient Experience 52

Consult QD

NOVEMBER 20, 2023

Asking questions, translating medical jargon and helping patients communicate their concerns are informal work responsibilities that most clinical nurses do every day. With the implementation of plan-of-care visits, conversations have become a formalized, integral part of hospital patient care at Cleveland Clinic.

Chief Nursing Officer 95

Chief Nursing Officer Communication Patient Experience Patient Satisfaction 95

Minority Nurse

JULY 15, 2024

Communication and collaboration are central to healthcare , and there are many tools for improving teamwork among medical facility staff members. These competencies, in turn, impact patient safety, patient experience, the health and well-being of the workforce, and even cost-effectiveness.”

Communication 105

Communication Leadership Professional Development Promotion 105

Daily Nurse

JUNE 6, 2024

The Critical Importance of the Nurse-Patient Relationship Dr. Kissinger Goldman, DO, MBA , is an expert emergency physician, patient experience improvement consultant, and the author of Dr. Goldman’s Guide to Effective Patient Communication. Patients and their families come to us for clinical advice.

Preceptors 98

Preceptors Patient Experience Communication Patient Satisfaction 98

Health Leaders | Nursing

MAY 1, 2025

Ive found that building trust and understanding takes time, and thats been a valuable reminder of the importance of clear communication, collaboration, and involving frontline nurses early and often, she added. Its a journey, but one thats already showing great promise.

Nursing Informatics 59

Nursing Informatics Telemedicine Care coordination Patient Satisfaction 59

Relias

MAY 19, 2025

In the face of this uncertainty, one thing remains constant: the patient experience directly impacts an organizations reputation, revenue, and long-term viability. A proactive focus on healthcare experience is no longer a nice to haveits a strategic imperative.

Medicaid 40

Medicaid Medicare Patient Satisfaction Business 40

Health Leaders | Nursing

JUNE 12, 2023

Early indicators point to a marked decrease in call light usage, increased team member satisfaction, and an increase in patient communication with nurses, Carpenter says. Carpenter spoke with HealthLeaders about the new care delivery model and its positive impact on patient safety, patient experience, and staff satisfaction.

Chief Nursing Officer 124

Chief Nursing Officer Licensing Patient Experience LPN 124

Health Leaders | Nursing

MAY 13, 2025

It's communication to older adults that sounds like baby talk," said Clarissa Shaw, a dementia care researcher at the University of Iowa College of Nursing and a co-author of a recent article that helps researchers document its use. "He wouldn't normally get too frosty with people," Smith said. Cultural differences also come into play.

Long Term Care 52

Long Term Care Retirement Medicare Care coordination 52

Post University

JANUARY 13, 2025

The Importance of an MSN in Nursing The healthcare industry is in a state of flux, as healthcare administrators, providers, and patients strive to collaborate in order to come up with innovative solutions that make healthcare more accessible and affordable. What isan MSN nursing degrees significance, then?

Leadership 52

Leadership Nurse Practitioner Nursing Informatics Healthcare Laws 52

Health Leaders | Nursing

DECEMBER 19, 2023

Pillar: Nursing Image: Tags: communication nurses nursing patient experience recruitment retention Secondary Pillars: Clinical Care Nursing Article Type: Analysis Published Date: Wednesday, December 20, 2023 Hide sidebars: Render small main image: Here are some more of the ways that CNOs are improving teamwork going into 2024.

Nurse Shortage 101

Nurse Shortage Communication Patient Experience 101

Nurse.com

SEPTEMBER 7, 2022

Nurses who are fluent in at least two languages can help reduce health disparities, enhance patient outcomes, and bridge gaps in communication. Data from the 2020 American Community Survey, an analysis from the U.S. Simply put, the services must meet the patient’s needs,” she said.

Communication 109

Communication Patient Satisfaction Travel Nursing Nurse Manager 109

Scrubs

FEBRUARY 2, 2023

“Communication tools such as secure chat and wearable two-way communication devices were also leveraged to enhance live correspondence between the virtual and bedside team.” . “The team developed specific roles and responsibilities for the bedside nurse, virtual nurse, and ancillary staff,” he continued.

Chief Nursing Officer 104

Chief Nursing Officer Bedside nursing Retirement Nurse Shortage 104

Consult QD

NOVEMBER 8, 2023

Despite national trends, Cleveland Clinic Akron General and its three satellite facilities in Bath, Green and Stow have seen a dramatic decrease in the number of ED patients who LBTC since 2020, when the hospital began to implement several plans designed to decrease department crowding and improve communication.

Chief Nursing Officer 104

Chief Nursing Officer Patient Experience APRN Communication 104

Health Leaders | Nursing

MAY 9, 2025

To inquire about participating in an upcoming Mastermind series or attending a HealthLeaders Exchange event, email us at exchange@healthleadersmedia.com.

Bedside nursing 59

Bedside nursing Telemedicine Care coordination Patient Satisfaction 59

Diversity Nursing

JULY 19, 2023

These devices can wirelessly transmit patient information such as vital signs, blood sugars, and ECG patterns to Nurses to quickly analyze and interpret the data. Electronic Health Records Electronic Health Records (EHRs) have revolutionized how Nurses manage patient information and care.

Care coordination 98

Care coordination Communication Nursing Burnout Promotion 98

American Nurse

JUNE 12, 2025

It involves recognizing and respecting cultural differences in communication, beliefs, and health practices, thereby promoting equity and inclusion (Campinha-Bacote, 2011). Nurses who lead with cultural competence and compassion not only improve communication and trust but also reduce health disparities and improve outcomes.

Leadership 40

Leadership APRN Communication Patient Satisfaction 40

Post University

AUGUST 14, 2024

Transformational – Nurses with a transformational leadership style focus on motivating nurses to complete their tasks in a way that benefits the greater good and, in particular, enhances the patient experience. Communication Strategies for Effective Nursing Leadership Effective communication rests at the core of nursing leadership.

Leadership 91

Leadership APRN Communication Professional Development 91