article thumbnail

How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

article thumbnail

Let’s huddle up

American Nurse

A comprehensive ambulatory cancer center’s journey to implementing tiered huddles Takeaways: Tiered huddles are brief conversations that occur throughout levels of an organization or across health systems to improve patient safety, communication, situational awareness, care coordination, resource utilization, patient outcomes, and service.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top 10 Attributes of a Great Nurse

Diversity Nursing

High-Quality Communication Skills: A great Nurse must be proficient in effective communication. Nurses are often the liaison between doctors, patients, and families, so they must be able to convey information clearly to avoid errors or miscommunications. When Nurses work as a team, workplace morale improves, and patients thrive.

article thumbnail

OSF Healthcare Tests AI Tool to Schedule Advanced Care Planning

Health Leaders | Nursing

Surveys estimate only 22% of Americans have documented their end-of-life wishes. Although experts agree on the importance of ACPs, clinicians cite time constraints and poor communication with other providers as barriers to having end-of-life discussions," Handler and his team wrote in a recently published study.

article thumbnail

Care Coordination: The Key to Improving Patient Outcomes

Relias

Coordination of care is the process of organizing and integrating health care services for patients across care settings and providers. Care coordination examples Coordination of care can take many forms and involve different strategies, tools, and interventions, depending on the patient and the types of care involved.

article thumbnail

Improving Teamwork, Morale and Outcomes with Plan-of-Care Visits

Consult QD

Asking questions, translating medical jargon and helping patients communicate their concerns are informal work responsibilities that most clinical nurses do every day. With the implementation of plan-of-care visits, conversations have become a formalized, integral part of hospital patient care at Cleveland Clinic.

article thumbnail

The Exec: HCA Vigorously Develops Technology to Increase Nurse Efficiency

Health Leaders | Nursing

HCA Healthcare nurses are using ever-developing technology that has enhanced communication, decreased administrative burden, and provides skill development—all with the goal of improving patient care, says Sammie Mosier, DHA, MBA, BSN, NE-BC, CMSRN , senior vice president and chief nurse executive. So that's really exciting.