Relias

APRIL 18, 2025

Creating a patient satisfaction survey that captures meaningful feedback is essential for any healthcare provider looking to improve their services. By asking the right patient satisfaction survey questions, you can gain valuable insights that help enhance patient experiences and outcomes.

Patient Satisfaction 40

Patient Satisfaction Patient Experience Communication Promotion 40

Minority Nurse

NOVEMBER 14, 2023

. “A 2015 systematic review of ten randomized controlled trials found that NPs ‘ demonstrated equal or better outcomes than physician groups for physiologic measures, patient satisfaction, and cost.’ ’ Our ability to foster trust is the cornerstone of these positive outcomes.”

Nurse Practitioner 119

Nurse Practitioner Mental Health APRN Business 119

Relias

MAY 7, 2025

Investing in patient experience initiatives involves listening to patients and streamlining operational and clinical processes to ensure a seamless and positive experience for patients at every touchpoint within the care journey.

Patient Experience 40

Patient Experience Patient Satisfaction Health Outcomes Care coordination 40

Diversity Nursing

MARCH 20, 2024

Massachusetts General Hospital (MGH) in Boston is currently building a 482-bed expansion called Cambridge Street centered around enhancing staff and patient satisfaction, optimizing operational efficiency, and promoting environmental stewardship. Several years ago, MGH’s 150-bed Lunder Building was created with the same goals in mind.

Mental Health 105

Mental Health Patient Satisfaction Promotion Business 105

Diversity Nursing

MARCH 8, 2024

Attention to Detail: When it comes to providing Nursing care to our patients, attention to detail is a crucial skill that all Nurses must master. In the busy and hectic environment of Nursing, you must remain focused on details to ensure that care is being provided safely.

Patient Advocacy 105

Patient Advocacy Communication Patient Satisfaction Promotion 105

University of St. Augustine for Health Sciences

JULY 5, 2024

A study published in The Journal of Bone and Joint Surgery showed that telerehabilitation was similarly effective as traditional care for patients recovering from total knee arthroplasty. 6 The American Physical Therapy Association (APTA) advocates for telehealth as an effective and viable method for delivering patient care.

Licensing 98

Licensing Patient Satisfaction Telemedicine Self-Care 98

Health Leaders | Nursing

JUNE 7, 2024

Patient satisfaction. With the industry’s gradual shift to value-based care, health systems are placing more emphasis on patient experience—and a virtual nursing program can have a profound impact on how a patient feels about the care they receive.

Patient Satisfaction 64

Patient Satisfaction Nursing Informatics Care coordination Patient Experience 64

American Nurse

FEBRUARY 3, 2024

In addition to an organizational summary view, the team decided that summaries for pharmacy, patient intake services, and the business office would prove vital to analyzing MCI preparedness. The patient intake services summary reports intake readiness for the day and at 24, 48, and 72 hours. Harvard Business Review.

Communication 97

Communication Leadership Care coordination Patient Satisfaction 97

Daily Nurse

JUNE 6, 2024

In his work helping healthcare providers improve communication with patients and enhance care delivery, Goldman has discovered that positive change comes from many sources, including patient-centered care plans, improved communication, and patient satisfaction improvement strategies. Where Did We Go Wrong?

Preceptors 98

Preceptors Patient Experience Communication Patient Satisfaction 98

Relias

MARCH 17, 2022

Healthcare organizations have a growing responsibility to improve diversity, equity, and inclusion (DEI) efforts not only for their employees, but also to better serve patients and their families. By understanding how DEI affects both employees and patients, healthcare organizations can improve workplace culture while providing better care.

Promotion 98

Promotion Best Practices Health Outcomes Communication 98

Nurse.com

APRIL 14, 2022

“States with FPA demonstrate a proven track record for increasing accessibility and patient satisfaction, while maintaining excellent care quality and outcomes,” Kapu said in a release. “NPs could obtain a business license and run their practice in ways that best serve their patient population.”.

Nurse Practitioner 98

Nurse Practitioner APRN Medicare Patient Satisfaction 98

Relias

MAY 13, 2025

As you embark on the journey to transform patient engagement, grow patient satisfaction, and elevate your quality of care, choosing the best patient experience software partner is pivotal. Question to ask competitors Does your platform allow for real-time patient engagement throughout the entire patient journey?

Patient Experience 40

Patient Experience Patient Satisfaction Bedside nursing Business 40

Healthcare Law Insights blog

APRIL 25, 2022

The ACHAH model appears to be a feasible alternative to traditional inpatient acute care that can improve quality of care and patient satisfaction. A survey in September 2021 showed that patients who received ACHAH care were highly satisfied (88%) and were likely to recommend it to friends and family (85%).

Medicaid 52

Medicaid Medicare Patient Satisfaction Business 52

Health Leaders | Nursing

MAY 1, 2023

Mercieca: Our research found that a navigator can assist, in cancer, up to 230 patients at any given time, so that's the number we try to stick with. As we get close to that, we then add on another navigator or we pull a navigator from a different disease that's not quite as busy. HL: Which patients qualify to get a nurse navigator?

Best Practices 98

Best Practices Patient Satisfaction Licensing Business 98

American Medical Compliance

APRIL 10, 2025

The course explains the expanded definition of business associates, outlines new requirements for data breach notifications, and details the strengthened patient rights provisions. Effectively communicating during the encounter may result in: Reduced patient anxiety during the encounter.

Malpractice 52

Malpractice Communication HIPAA Business 52

Minority Nurse

OCTOBER 22, 2024

They play a crucial role in improving patient outcomes , reducing healthcare costs, enhancing patient satisfaction, and bridging gaps in care. Case managers are adept at helping patients navigate the complex healthcare system.” What About Entrepreneurship? ” Gillingham also adds a few caveats.

Nurse Case Manager 52

Nurse Case Manager Military Care coordination Patient Satisfaction 52

Celayix

FEBRUARY 7, 2023

This can also lead to decreased business and reduced revenue. Common Patient Complaints in Home Healthcare With many moving parts, it’s no surprise that patient complaints are pretty common in the home healthcare industry. This is a huge issue for both patients, and business owners in home healthcare.

Home Healthcare 52

Home Healthcare Business Medicaid Medicare 52

Relias

JANUARY 11, 2023

Such a system inevitably uses more time and resources — and incurs greater costs for both providers and patients — than models that prioritize value. Experts have proposed alternate models that better align with patient outcomes. It was largely unsuccessful because it deprioritized quality and patient satisfaction.

Medicare 52

Medicare Medicaid Patient Satisfaction Business 52

Celayix

MARCH 1, 2023

We will examine the benefits of it, the challenges providers face when implementing it, and best practices for using data to drive better patient care and business outcomes. This can help reduce wait times for patients and improve the overall patient experience. What is Data-Driven Decision Making?

Patient Satisfaction 52

Patient Satisfaction Business Staff Training Best Practices 52

Relias

DECEMBER 8, 2022

A gap analysis , or gap assessment , is a staple tool of business management that applies to all types of businesses, including healthcare organizations. The “gap” refers to the difference between business goals and actual performance. ” — John Harrington, CMI, Director of Clinical Solutions at Relias.

Care coordination 52

Care coordination Business Travel Nursing Best Practices 52

Relias

APRIL 18, 2025

Customer experience is a hot topic in every corner of the business world, regardless of industry. Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. Lets look at what it means, how to measure it, and why its vital for the future of patient care.

Promotion 40

Promotion Patient Satisfaction Patient Experience Best Practices 40

Post University

AUGUST 14, 2024

Nurse leaders must be effective nurses who know how to prioritize patient care and provide all patients with responsible, personalized treatment plans. Beyond that, however, nurse leaders also should have a diverse range of skills, including business acumen and leadership skills.

Leadership 90

Leadership APRN Communication Professional Development 90

Relias

FEBRUARY 12, 2024

These conditions can impair the quality and safety of care, increase the risk of errors and adverse events, reduce patient satisfaction, and contribute to staff turnover and absenteeism. By doing so, they can improve the quality and safety of care, enhance patient satisfaction, and retain and attract their nurses over the long term.

Mental Health 52

Mental Health Work-Life Balance Self-Care Patient Satisfaction 52

Minority Nurse

FEBRUARY 21, 2024

I was then promoted to become a Patient Care Coordinator and then a Nurse Manager in the Department of Medicine. After consecutive years of consistently meeting high Press Ganey (patient. satisfaction scores), it led me to the next step of my career, which was being promoted to director of nursing.

Long Term Care 69

Long Term Care Care coordination Promotion Patient Satisfaction 69

Nurse Practitioners in Business

MARCH 13, 2025

Many Nurse Practitioners enter private practice with a strong passion for patient care but little experience in running a business. The Business of Healthcare Without question, clinical expertise is essential. Yet, planning the business aspect is often neglected. Unfortunately, some NPs skip planning.

Private Practice 195

Private Practice Business Nurse Practitioner Patient Satisfaction 195

Nurse Code

JULY 4, 2022

Created and implemented action care plans to improve staff development and patient care delivery. Key Accomplishment: Improved patient satisfaction scores by over 45% through health care team improvements and staff development Nurse Skills Section The skills section of a Nurse Manager’s Resume is quite important.

Resume 52

Resume Nurse Manager Patient Satisfaction Licensing 52

Relias

MAY 6, 2025

According to the American Medical Association, physicians and their staff report spending two business days each week simply completing prior authorization forms. Long wait times, disorganized scheduling, and a lack of personalized attention can contribute to a negative patient experience and, thus, a lack of satisfaction.

HIPAA 40

HIPAA Patient Experience Promotion Medicare 40

Nurse Practitioners in Business

APRIL 27, 2023

Accessibility: As much as possible, ensure patients have easy access to care by providing flexible scheduling, online booking, and telemedicine options where appropriate. Patient feedback: Ask for feedback from patients about their experiences in your office and use it to make things better. Don’t annoy them. No, of course not.

Business 195

Business Patient Satisfaction Staff Training Telemedicine 195

Nurse Practitioners in Business

MARCH 20, 2025

If you are a Nurse Practitioner who takes the time to listen to concerns, explains things in simple terms, and shows empathy, you will earn a patients trust far more effectively than a wall filled with degrees and certifications. What turns patients into repeat and loyal patients? Keep your website current.

Nurse Practitioner 195

Nurse Practitioner Business Communication Patient Satisfaction 195

Nursing Review

MARCH 17, 2025

They can competently undertake consultations , perform complex procedures , provide preventative health care , treat non-complex patients in the emergency department and provide a wide range of services in rural areas. Most studies have reported patient satisfaction with the physician assistant role.

Military 52

Military Pharmaceutical Medicare Patient Satisfaction 52

University of St. Augustine for Health Sciences

MARCH 20, 2023

The COVID-19 pandemic wreaked havoc on the business models of healthcare organizations, as health systems shut down all but emergency services, set up separate triage centers and moved many services to telehealth. Our MHA program offers intensive health informatics studies through a business intelligence or related specialization.

Business 52

Business Telemedicine Communication Promotion 52

Relias

JUNE 19, 2023

Take advantage of the trend As more patients with severe wounds seek care in post-acute care settings, new opportunities present themselves for your organization. Building a wound care specialty can bring new clients to your business. When staff is trained on wound best practices, the patients have better outcomes.

Long Term Care 52

Long Term Care Business Medicare Patient Satisfaction 52

Every Nurse

JANUARY 18, 2023

The greatest challenge is that the focus hasn’t shifted from patient satisfaction to productivity, it has expanded, making it imperative for organizations to achieve lofty quality, safety, and patient satisfaction metrics while keeping productivity high, which means fewer nurses and aides on the floor at any given time.

Patient Satisfaction 52

Patient Satisfaction Nurse Practitioner Clinical Nurse Specialist Professional Development 52

Post University

APRIL 15, 2024

From there, nurses can tailor their care, ensuring that they continue to demonstrate compassion and respect, anticipate their patients’ needs, and respond to them accordingly. Empathy also improves patient satisfaction by demonstrating to patients that their nurses truly care.

Communication 52

Communication Continuing Education Nursing Skills Self-Care 52

American Nurse

FEBRUARY 21, 2024

Participants (n=181, 50%) also indicated that the requirement to ensure quality of care by conducting audits or meetings, presented logistical challenges during busy practice times and during the pandemic when face to face meetings were restricted. A national survey of nurse practitioners’ patient satisfaction outcomes.

APRN 52

APRN Nurse Practitioner Clinical Nurse Specialist Medicare 52

Diversity Nursing

APRIL 25, 2025

This response acknowledges the patient's feelings, validates their experience, and offers proactive support. Developing and Maintaining Empathy: Practical Strategies for Nurses Cultivating genuine empathy isn't always easy, especially amidst the demands of a busy shift.

Self-Care 101

Self-Care Patient Satisfaction Communication Business 101