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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

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What You Need To Know About Value-Based Payment Models

Relias

For example, less than 20% of Medicare spending is currently value-based. But momentum will continue, since the Centers for Medicare and Medicaid Services (CMS) announced in 2021 that it plans to transition fully to value-based reimbursement by 2030. It was largely unsuccessful because it deprioritized quality and patient satisfaction.

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The Future of Hospital at Home

Healthcare Law Insights blog

Prior to the pandemic a Centers for Medicare and Medicaid pilot study yielded positive results with respect to hospital readmission rates and follow-up emergency department visits. The ACHAH model appears to be a feasible alternative to traditional inpatient acute care that can improve quality of care and patient satisfaction.

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Care Coordination: The Key to Improving Patient Outcomes

Relias

According to the Agency for Healthcare Research and Quality (AHRQ), care coordination is “the deliberate organization of patient care activities between two or more participants (including the patient) involved in a patient’s care to facilitate the appropriate delivery of health care services.”

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Discharge planning assessment tool

American Nurse

Shorten delays, improve safety, reduce costs Takeaways: Hospital discharge delays can result in patient safety issues, reduced patient satisfaction, and increased costs. An assessment tool that goes into effect at admission can help the patient and healthcare team prepare for discharge. BMC Health Serv Res.

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Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Relias

In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner. In 2019, $1.9

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Partnering With Hospitals Can Boost SNF Referrals

Relias

One approach that hospital officials are using to manage the readmission risk and avoid Medicare penalties is establishing a preferred SNF network. Hospital and SNF providers and clinicians then work closely to manage post-acute care and improve patient outcomes after discharge.