Helping Nurses with Communication Skills
Emerging RN Leader
JULY 12, 2023
By Rose O. Sherman, EdD, RN, NEA-BC I had a mentor who often said that the “soft skills” are often the “hard skills” to master. Communication is undoubtedly at the top of that hard skills list. Poor communication skills in healthcare environments can lead to medical errors, fragmented care, poor team coordination, and incivility.
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