article thumbnail

Using the Pareto Principle in 2025

Emerging RN Leader

As one manager explained, Wehave been told to improve our patient experience scores, but I don’t even know where to start – there are so many things we could do differently. This manager is not alone – […] The post Using the Pareto Principle in 2025 appeared first on Emerging Nurse Leader.

article thumbnail

The trust factor: Elevating patient experience in 2025 and beyond

NRC Health

In this episode of the Beckers Healthcare Podcast, Erica Carbajal speaks with Jennifer Baron, Chief Experience Officer at NRC Health, and Kathryn Peisert, Editor in Chief & Senior Director at TGI, about the critical role of trust in shaping the future of patient experience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Virtual Nursing Shifts its Focus to the Patient Experience

Health Leaders | Nursing

Stone and Plume say Sharp leadership wanted to target the patient experience in the evolution of virtual nursing, with a service that creates a care program around the patient.

article thumbnail

Webcast Recap: Key updates on 2025 HCAHPS and patient experience strategies

NRC Health

Discover the latest updates from NRC Health's CAHPS Insider Live webcast, including new HCAHPS 2025 survey dimensions, care coordination, hospital environment restfulness, and symptom information. The post Webcast Recap: Key updates on 2025 HCAHPS and patient experience strategies appeared first on NRC Health.

article thumbnail

‘High-quality care is not just about patients but about those delivering care’

Nursing Times

This has recently been updated this year and renamed the Experience of Care Improvement Framework. This new version of the framework offers a more comprehensive tool for trusts to self-assess how well they are delivering positive care experiences. Human Relations. 13:2, 95-121. Medical hypotheses. 107, 92-97.

article thumbnail

Virtual Nursing Will Be Nonnegotiable: Here's How CNOs Can Prepare

Health Leaders | Nursing

Other metrics can include nurse engagement, patient experience, and care quality metrics. Patient outcome metrics, like fall prevention, can also be impacted by virtual nursing, especially with the incorporation of additional technologies. This webinar was sponsored by Collette Health.

article thumbnail

PX Week 2025: Honoring Caregivers, Fostering Trust, and Inspiring Healthcare Experiences

NRC Health

Patient Experience Week is a time to honor healthcare professionals and reflect on the importance of trust, compassion, and connection in care. The post PX Week 2025: Honoring Caregivers, Fostering Trust, and Inspiring Healthcare Experiences appeared first on NRC Health.