American Nurse

MARCH 7, 2024

Lucy Leclerc, Dr. Ro­s­anne Rasso, Dr. Joyce Fitzpatrick, and Dr. David Bailey) and I have been collaborating on work related to relational leadership in nursing. How do you find an organization that promotes this type of leadership and a leader who demonstrates these skills? My colleagues (Dr.

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American Nurse

AUGUST 1, 2024

These new realities pervade the American Nurses Association (ANA) Nursing Leadership Scope and Standards of Practice, 3rd Edition ( NLSSP ), published in April ( hubs.ly/Q02B6x_K0 One of the work group’s heavy lifts was to develop a definition of nursing leadership that encompassed its broad vision of the specialty. Q02B6x_K0 ).

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Post University

AUGUST 14, 2024

Effective leadership in nursing has never been more critical. In the midst of a nurse shortage that has reached crisis levels, and at a time when the healthcare landscape is changing drastically, nursing leadership must be able to guide nurses through their daily tasks and provide them with the support needed to grow their careers.

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Diversity Nursing

FEBRUARY 4, 2025

Nurses who understand different cultural norms and traditions can better educate and care for patients. Studies show , patients experience better outcomes when treated by healthcare professionals who understand their unique challenges. Address racial disparities in hiring and leadership roles.

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Military Licensing Promotion Leadership 101

NRC Health

JUNE 20, 2024

NRC Health’s vast expertise in CAHPS and our innovative methods provide healthcare organizations with the necessary tools and insights to deliver exceptional care and craft long-term patient experience strategies. The post Incorporate HCAHPS changes into your patient experience strategy appeared first on NRC Health.

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NRC Health

JULY 18, 2024

The post UCI Health communication strategy elevates patient experience appeared first on NRC Health. Recognizing the importance of clear communication across the care team, UCI Health set out to enhance these communication channels.

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Health Leaders | Nursing

MARCH 24, 2025

Prioritizing wellbeing requires leadership and individual commitment, says this nurse well-being thought leader. Self-leadership is making the best decisions for yourself that supports your well-being." Prioritizing well-being requires leadership and individual commitment. For Diane Sieg , RN, CYT, CSP, the definition is simple.

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NRC Health

MAY 14, 2024

This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health.

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Health Leaders | Nursing

FEBRUARY 10, 2025

We had a lot of change in executive leadership across the organization, and we went on a culture transformation and a cultural journey." CNOs should be clear about messaging, and what nurses can expect from leadership and the revamped organization. In 2018, OU Health began to lean into its identity as an academic health system. "So

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NRC Health

JUNE 25, 2024

This podcast discusses the upcoming changes to the HCAHPS survey in 2025, focusing on why these updates are happening and how they will benefit patients and healthcare providers. The post Understanding the 2025 HCAHPS changes: Improving patient experience measures appeared first on NRC Health.

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NRC Health

JANUARY 31, 2024

Yuma Regional Medical Center has selected NRC Health, a nationally-recognized leader in patient experience improvement, to be its partner in building Human Understanding across its network through humanized healthcare solutions and data-driven insights to empower YRMC’s primary value of “Patients Come First.”

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NRC Health

FEBRUARY 12, 2024

Patients are demanding more from their healthcare experiences than ever before, but in the face of mounting pressures, meeting expectations may feel like a daunting task for care teams. The post Dr. Mike’s perspectives on how to ignite a better patient experience appeared first on NRC Health.

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NRC Health

APRIL 2, 2024

NRC Health announced today the appointment of Jennifer Baron as the organization’s first chief experience officer. Baron’s addition is part of the organization’s continued investments in leadership and innovation to align with the evolving healthcare landscape.

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NRC Health

JUNE 4, 2025

From leadership and culture to clinical strategies and patient experience operations, the HUB25 concurrent sessions offer a diverse range of insights and practical tools to help you drive meaningful change in your organization. The post Explore Cutting-Edge Concurrent Sessions at HUB25 appeared first on NRC Health.

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NRC Health

MAY 28, 2025

At this years Human Understanding Beyond | HUB25 and TGI Leadership Conference, were thrilled to feature a keynote that promises to reshape how we think about the employee and patient experience in healthcare. The post Love is a Verb: A Keynote That Redefines Connection in Healthcare appeared first on NRC Health.

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Post University

SEPTEMBER 12, 2024

As the healthcare landscape continues to shift and evolve, effective leadership in nursing has never been more vital. Nurses interested in advancing their careers and pursuing leadership opportunities in healthcare may want to consider a doctor of nursing practice (DNP) degree.

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Post University

JANUARY 13, 2025

The master of science in nursing (MSN) is a graduate degree that aims to equip nurses with the advanced clinical and leadership skills required for higher-level positions in nursing. According to the ANA , nurses can help improve patient care by: Communicating more effectively with patients and their caregivers.

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NRC Health

APRIL 24, 2024

Join Erika Spicer Mason on the NRC/Becker’s Podcast as she delves into the keys to sustainable success through employee and patient experience with Joan Cox, Chief Experience Officer at Yuma Regional Medical Center, and Susan Armbruster, Business Development Executive at NRC Health.

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Health Leaders | Nursing

MAY 20, 2025

But at Sanford Health , nursing leadership wanted a more interactive platform. Virtual nursing programs have seen early success in helping floor nurses reduce time spent in the EHR and doing other administrative tasks.

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American Nurse

JUNE 12, 2025

In today’s rapidly evolving healthcare environment, marked by global crises, health disparities, and increasing complexity, the need for compassionate, culturally competent, and collaborative leadership is more pressing than ever. Caring to change: How compassionate leadership can stimulate innovation in health care. link] West, M.

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NRC Health

FEBRUARY 1, 2024

NRC Health is elevating its leadership team with the appointment of four executive-officer positions. The strategic move will allow NRC Health to accelerate innovation while continuing to provide exceptional customer experiences to its partners.

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NRC Health

DECEMBER 11, 2024

The integration of digital health technologies is revolutionizing patient care and healthcare delivery. This transformation is not about merely adopting new tools, but enhancing the patient experience while maintaining a strong focus on the human element.

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Health Leaders | Nursing

MAY 1, 2025

Its a journey, but one thats already showing great promise.

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Sweeney Healthcare Enterprises

MARCH 18, 2021

Telehealth is nothing new. In fact, the distribution of health-related services and information via telecommunication technologies can be traced back as far as 1948, when radiologic images were sent via telephone. The evolution and broad adoption of telehealth, however, has been slow.

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NRC Health

APRIL 24, 2025

NRC Healths 2025 Experience Perspective webcast highlights why trustbuilt on reliability, competence, and respectis essential to patient loyalty. Learn how healthcare leaders can embed trust across marketing, access, leadership, and every point of care.

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NRC Health

JUNE 13, 2023

The post Mission Health’s compassionate leadership creates high workforce engagement appeared first on NRC Health. Mission Health’s Yates Center Health and Rehab, leaders are committed to understanding their frontline care teams to maintain a motivated and dedicated workforce. This approach is yielding impressive results.

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Sweeney Healthcare Enterprises

JULY 29, 2013

Another great article to read.

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NRC Health

JULY 26, 2023

Driscoll Health System in Corpus Christi, Texas, changed its leadership-rounding strategy following a rebranding campaign and an industry-changing global pandemic. The post How Driscoll Health System’s leadership rounding brings patients and families together appeared first on NRC Health.

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Daily Nurse

MAY 17, 2023

As a leader and a mentor, Shomo is valued and is a resource for many at Augusta Health, and in March, Shomo was awarded the 2023 Augusta Health Leadership of Excellence Award. She later transitioned to a leadership role in 2021. She keeps nurses happy by improving unit productivity, morale, and patient experience.

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Daily Nurse

FEBRUARY 29, 2024

Yesawich is also co-author of “ Hospitable Healthcare: Just What the Patient Ordered !” a remarkably insightful review of how principles of hospitality can improve the patient experience. Yesawich and his co-author, Stowe Shoemaker, PhD, ask, “ How can that experience be improved ?”

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Health Leaders | Nursing

MAY 9, 2025

To inquire about participating in an upcoming Mastermind series or attending a HealthLeaders Exchange event, email us at exchange@healthleadersmedia.com.

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Daily Nurse

JUNE 6, 2024

The Critical Importance of the Nurse-Patient Relationship Dr. Kissinger Goldman, DO, MBA , is an expert emergency physician, patient experience improvement consultant, and the author of Dr. Goldman’s Guide to Effective Patient Communication. Patients and their families come to us for clinical advice.

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Health Leaders | Nursing

JUNE 3, 2024

Nurse managers need time and support from leadership to complete their tasks. According to a report published by the American Organization for Nursing Leadership ( AONL ) and Laudio , this could be accomplished by lowering span of control. As a result, they’re often stretched thin. "We

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American Nurse

FEBRUARY 28, 2024

Hospitals must address this imbalance to safeguard patient safety and enhance operational efficiency. The charge nurse position must be re-envisioned, shifting from a dual-focus role to one centered on leadership and unit management. Changes in patient experiences of hospital care during the COVID-19 pandemic.

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Health Leaders | Nursing

MAY 9, 2023

A 5-part series celebrating nurse leaders who have claimed their place as a strategic partner in their organization's leadership. HealthLeaders is featuring five of those nurse executives to discuss their experience as a strategic partner in their organization’s leadership. That experience has been phenomenal.

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Health Leaders | Nursing

SEPTEMBER 14, 2023

Merging virtual monitoring, clinician observers, and cutting-edge analytics, Collette Health is helping solve the pervasive issue of hospital staffing shortages while simultaneously elevating patient safety, experience, and satisfaction. Enhanced Safety at Lowered Costs In many hospitals, an alarming 79% of falls go unnoticed.

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Health Leaders | Nursing

MAY 9, 2025

To inquire about participating in an upcoming Mastermind series or attending a HealthLeaders Exchange event, email us at exchange@healthleadersmedia.com.

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