Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

Patient Experience 40

Patient Experience Patient Satisfaction Health Outcomes Communication 40

Relias

MAY 6, 2025

The good news is that, with the right processes and technologies, particularly for your overworked patient experience manager and staff, physician practices can supercharge their patient retention efforts and excel at healthcare reputation management to help mitigate costs. What are some costs physician practices face?

HIPAA 40

HIPAA Patient Experience Promotion Medicare 40

Nurse Practitioners in Business

APRIL 27, 2023

Turns out, the owner who does the scheduling insists on using email to communicate with customers, even though he’s been told and asked to use the phone to keep customers informed. Train them to improve communication skills, empathy, and patient engagement.

Business 195

Business Patient Satisfaction Staff Training Telemedicine 195