American Nurse

JULY 30, 2025

Take a bundled approach to improve the patient experience. Takeaways: The bundle approach to implementing the commit-to-sit initiative positively impacts patient experience scores. For example, Commit to Sit, an evidence-based initiative, serves as a powerful communication tool for improving patient satisfaction.

Patient Satisfaction

American Nurse

JUNE 30, 2025

Takeaways: ICU nurses caring for patients with intellectual developmental disabilities (IDD) frequently face challenges in pain assessment and communication, as standard tools and approaches may not effectively capture the unique needs of this population. An evidence-based educational intervention aims to enhance confidence.

Communication

Relias

APRIL 18, 2025

Patient experience trends for 2025 and beyond As healthcare evolves, patient experience remains at the forefront of delivering quality care. Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency.

Patient Experience

Relias

MAY 6, 2025

The good news is that, with the right processes and technologies, particularly for your overworked patient experience manager and staff, physician practices can supercharge their patient retention efforts and excel at healthcare reputation management to help mitigate costs. What are some costs physician practices face?

HIPAA

Nurse Practitioners in Business

APRIL 27, 2023

Turns out, the owner who does the scheduling insists on using email to communicate with customers, even though he’s been told and asked to use the phone to keep customers informed. Train them to improve communication skills, empathy, and patient engagement.

Business