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Webcast Recap: Key updates on 2025 HCAHPS and patient experience strategies

NRC Health

Learn best practices for data goal-setting and increasing CAHPS participation. The post Webcast Recap: Key updates on 2025 HCAHPS and patient experience strategies appeared first on NRC Health.

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Navigating the Shift to Value-Based Care: Investing in the Patient Experience

Relias

As a result, the healthcare industry is witnessing a pivotal shift from the traditional fee-for-service model toward a value-based care model, whose focus on patient outcomes aligns with an increased focus on patient experience.

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Top 4 Service Recovery Best Practices

Relias

Service recovery is the process of identifying, addressing, and resolving negative experiences quickly and effectively. And with the right experience management tools in place, service recovery can become a powerful driver of patient trust, loyalty, and retention.

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Top 5 Best Practices for Reputation Management in Healthcare: Building Trust and Driving Growth

Relias

Reputation management isnt about damage control its about proactively shaping perceptions by delivering great experiences and amplifying them across the right channels. Lets review five reputation management best practices to manage and strengthen your healthcare organizations reputation.

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Top 4 Service Recovery Strategies for Turning Feedback Into Action

Relias

And with the right experience management tools in place, service recovery can become a powerful driver of patient trust, loyalty, and retention. Here are four best practices for effective service recovery, enabled by modern experience management strategies.

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The Impact of Restorative Nursing on Patient Mobility and Independence

American Medical Compliance

Benefits of Restorative Nursing for Patients Improved Physical Health Regular movement and exercise reduce the risk of complications such as bedsores, blood clots, and muscle atrophy. Patients experience enhanced strength, endurance, and flexibility, which contribute to better overall health.

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Human Understanding inspires PX Champs, best practices, and a culture of compliments

NRC Health

Check out the Q3 snapshots highlighting how we put Human Understanding® into practice. The post Human Understanding inspires PX Champs, best practices, and a culture of compliments appeared first on NRC Health.