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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. As a result, many organizations continuously look for new ways to improve their patient satisfaction as efficiently and effectively as possible. How can you raise your patient satisfaction scores?

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Honey, Sweetie, Dearie: The Perils of Elderspeak

Health Leaders | Nursing

"It's communication to older adults that sounds like baby talk," said Clarissa Shaw, a dementia care researcher at the University of Iowa College of Nursing and a co-author of a recent article that helps researchers document its use. "It It arises from an ageist assumption of frailty, incompetence, and dependence."

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Healthcare Compliance for New Providers: Getting Started

American Medical Compliance

After all, a safe workplace contributes to better staff performance and higher patient satisfaction. CMS (Centers for Medicare & Medicaid Services) These regulations provide essential guidelines for healthcare providers participating in Medicare and Medicaid programs.

HIPAA 105
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Handling Patient Complaints in Home Healthcare

Celayix

There is of course, the patient. There is also the patient family, and the patient insurance provider, or the government in the case of Medicare or Medicaid. Without effective, open and clear communications, wires get crossed and patients often miss out of the treatments they require.

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How CMS’ TEAM Initiative Helps Prevent Surgical Readmissions With Better Wound Care

Relias

Reducing hospital readmissions is a critical area of healthcare improvement that can significantly impact both financial standing and patient outcomes. Patients unplanned returns to the hospital after discharge drive up costs, disrupt recovery, and reflect gaps in care.

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Elevating Care Quality: The Role of Competency Assessments and Evaluations

Relias

Whether its skilled nursing facilities, hospitals, or home health agencies, regulatory bodies require that healthcare providers demonstrate competency in delivering patient care. Enhanced patient safety and satisfaction The primary goal of competency management is to ensure that healthcare professionals provide safe and effective care.

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Section 1557 Compliance for Healthcare Providers by July 5, 2025 

American Medical Compliance

Medicare and Medicaid Participants : Entities receiving payments through these federal programs. It’s noteworthy that the 2024 Final Rule expanded the definition of covered entities to include providers receiving Medicare Part B payments, marking a significant shift from previous interpretations.