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Strategies to Improve Patient Experience Amid Uncertainty

Relias

In todays healthcare landscape, few things are certain especially when it comes to the future of Medicare and Medicaid. In the face of this uncertainty, one thing remains constant: patient experience directly impacts an organizations reputation, revenue, and long-term viability.

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Why Healthcare Experience Matters More Than Ever Amid Medicare and Medicaid Uncertainty

Relias

In todays healthcare landscape, few things are certain especially when it comes to the future of Medicare and Medicaid. In the face of this uncertainty, one thing remains constant: the patient experience directly impacts an organizations reputation, revenue, and long-term viability.

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Honey, Sweetie, Dearie: The Perils of Elderspeak

Health Leaders | Nursing

It's communication to older adults that sounds like baby talk," said Clarissa Shaw, a dementia care researcher at the University of Iowa College of Nursing and a co-author of a recent article that helps researchers document its use. "He wouldn't normally get too frosty with people," Smith said. Cultural differences also come into play.

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Discharge planning assessment tool

American Nurse

On the 32-bed medical/surgical unit at our community hospital, the average discharge time (from the time the provider wrote the order to the time when the patient was physically discharged) was 5 hours and 6 minutes. In addition, patient experience scores on the HCAHPS discharge process questions improved by 16.4

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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

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Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Relias

One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner. But gaining patient trust isn’t the only benefit of high patient satisfaction scores. Scores for each of these areas and others are calculated into a single, overall patient satisfaction rating.

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Early Success Leads to Hospital Care At Home Expansion

Consult QD

Once admitted, patients are set up at home with technology to enable transmission of biometric data, bidirectional communication, and coordination with the hospital’s Clinically Integrated Virtual Command Center (CIVC) located in Vero Beach. Initial patient feedback has been very positive,” says Dr. Rothman. versus ~13%).