Communication, Medicare and Patient Experience

Communication

Medicare

Patient Experience

Strategies to Improve Patient Experience Amid Uncertainty

Relias

JUNE 4, 2025

In todays healthcare landscape, few things are certain especially when it comes to the future of Medicare and Medicaid. In the face of this uncertainty, one thing remains constant: patient experience directly impacts an organizations reputation, revenue, and long-term viability.

Patient Experience

Patient Experience Medicaid Medicare Patient Satisfaction

Why Healthcare Experience Matters More Than Ever Amid Medicare and Medicaid Uncertainty

Relias

MAY 19, 2025

In todays healthcare landscape, few things are certain especially when it comes to the future of Medicare and Medicaid. In the face of this uncertainty, one thing remains constant: the patient experience directly impacts an organizations reputation, revenue, and long-term viability.

Medicare

Medicare Medicaid Patient Satisfaction Business

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Webinars

How to Start Virtual Care the Right Way: A Proven Roadmap for 2025 and Beyond

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Engage with patients eye to eye

American Nurse

JULY 30, 2025

Take a bundled approach to improve the patient experience. Takeaways: The bundle approach to implementing the commit-to-sit initiative positively impacts patient experience scores. For example, Commit to Sit, an evidence-based initiative, serves as a powerful communication tool for improving patient satisfaction.

Patient Satisfaction

Patient Satisfaction Communication Patient Experience Medicare

Webinars

How to Start Virtual Care the Right Way: A Proven Roadmap for 2025 and Beyond

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Honey, Sweetie, Dearie: The Perils of Elderspeak

Health Leaders | Nursing

MAY 13, 2025

It's communication to older adults that sounds like baby talk," said Clarissa Shaw, a dementia care researcher at the University of Iowa College of Nursing and a co-author of a recent article that helps researchers document its use. "He wouldn't normally get too frosty with people," Smith said. Cultural differences also come into play.

Long Term Care

Long Term Care Retirement Medicare Care coordination

How Nurse Practitioners Are Filling Gaps in Primary Care

Post University

JULY 16, 2025

By the mid-1990s, Medicare also approved reimbursement for NP-provided services. Models of Collaboration in Primary Care Settings Multiple healthcare providers work together in collaborative care models, striving to improve patient experiences and treatment outcomes.

Nurse Practitioner

Nurse Practitioner Licensing Mental Health Patient Satisfaction

Discharge planning assessment tool

American Nurse

JUNE 5, 2023

On the 32-bed medical/surgical unit at our community hospital, the average discharge time (from the time the provider wrote the order to the time when the patient was physically discharged) was 5 hours and 6 minutes. In addition, patient experience scores on the HCAHPS discharge process questions improved by 16.4

Medicare

Medicare Patient Satisfaction Patient Experience Medicaid

How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

JANUARY 30, 2024

Improving patient experience scores is a goal for many healthcare organizations — and for good reason. Patient experience is directly tied to patient retention, reimbursement, and in many cases, better patient outcomes. Does patient satisfaction equal better health outcomes?

Patient Satisfaction

Patient Satisfaction Patient Experience Medicare Self-Care

Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Relias

JANUARY 8, 2024

One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner. But gaining patient trust isn’t the only benefit of high patient satisfaction scores. Scores for each of these areas and others are calculated into a single, overall patient satisfaction rating.

Patient Satisfaction

Patient Satisfaction Medicare Patient Experience Professional Development

Early Success Leads to Hospital Care At Home Expansion

Consult QD

DECEMBER 7, 2023

Once admitted, patients are set up at home with technology to enable transmission of biometric data, bidirectional communication, and coordination with the hospital’s Clinically Integrated Virtual Command Center (CIVC) located in Vero Beach. Initial patient feedback has been very positive,” says Dr. Rothman. versus ~13%).

Medicaid

Medicaid Medicare Communication Promotion

How to Improve Patient Retention for Physician Practices

Relias

MAY 6, 2025

The good news is that, with the right processes and technologies, particularly for your overworked patient experience manager and staff, physician practices can supercharge their patient retention efforts and excel at healthcare reputation management to help mitigate costs. What are some costs physician practices face?

HIPAA

HIPAA Patient Experience Promotion Medicare

Medicare Care Compare: Publicly reported performance measures

American Nurse

MAY 8, 2023

Takeaways: To help patients and their families make informed decisions about choosing health care, the Centers for Medicare and Medicaid Services (CMS) publicly reports quality performance measures. In addition to informing patients, public reporting can drive providers to improve performance.

Medicare

Medicare Medicaid Patient Experience Home Healthcare

Telehealth: Navigating healthcare delivery in the new normalized space

American Nurse

SEPTEMBER 27, 2023

Thomas and colleagues describe how clinicians across the globe mobilized or expanded available technology to maintain contact with patients, established new access, and explored uncharted methods of providing healthcare access for individuals in need. References Centers for Medicare & Medicaid Services. March 17, 2020.

Medicare

Medicare Telemedicine Medicaid Communication

The Value of Nursing

American Nurse

JUNE 13, 2024

Improving health outcomes relative to the cost of care has been embraced by interested parties across the healthcare system, including patients, providers, health plans, employers, and government organizations. The concept of value, which was introduced in 2006, aligns care with how patients experience their health (Teisberg et al.,

Health Outcomes

Health Outcomes Medicaid Medicare Patient Satisfaction

Care Coordination: The Key to Improving Patient Outcomes

Relias

FEBRUARY 26, 2024

Coordination of care is the process of organizing and integrating health care services for patients across care settings and providers. Help patients navigate the complex healthcare system and access the services and resources they need. What is care coordination?

Care coordination

Care coordination Patient Satisfaction Self-Care Emergency Care

Nursing Leadership Today

Strategies to Improve Patient Experience Amid Uncertainty

Why Healthcare Experience Matters More Than Ever Amid Medicare and Medicaid Uncertainty

Webinars

Trending Sources

Engage with patients eye to eye

Webinars

Honey, Sweetie, Dearie: The Perils of Elderspeak

How Nurse Practitioners Are Filling Gaps in Primary Care

Discharge planning assessment tool

How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Early Success Leads to Hospital Care At Home Expansion

How to Improve Patient Retention for Physician Practices

Medicare Care Compare: Publicly reported performance measures

Telehealth: Navigating healthcare delivery in the new normalized space

The Value of Nursing

Care Coordination: The Key to Improving Patient Outcomes

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