Engage with patients eye to eye
American Nurse
JULY 30, 2025
Results The overall HCAHPS nurse domain score (from February to April 2024) increased by almost 27% (from 68.94% to 95.24%). The cost of staff training amounted to $1,050; the cost of handouts, $200. In addition, nurse leaders asked the team to share moments in which they connected with a patient when sitting to communicate.
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