Education Health Outcomes Staff Training 
Relias
APRIL 18, 2025
Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency. This feedback is often used to design new services, improve staff training programs, and refine care protocols. A survey in 2024 revealed that 83.8%
Penn Nursing
OCTOBER 11, 2024
Indexing the Quality of Care Dr. Hyunmin (David) Yu, GNu’18, GR’24, who recently earned his PhD at Penn Nursing (now a postdoctoral fellow at their Center for Health Outcomes and Policy Research), has humanized this question by digging into the results of the 2022 Healthcare Equity Index (HEI).
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