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Engage with patients eye to eye

American Nurse

Best practices for providing patient- and family-centered hospital care include open visiting hours, patient involvement in the daily plan of care, evidence-based communication tools, bedside shift reports, and hourly rounding. Hospitals with the highest patient satisfaction scores typically receive the best reimbursement rates.

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Patient Experience Trends for 2025 and Beyond

Relias

Emerging trends in patient experience not only reflect the changing needs and preferences of patients but also influence health outcomes and operational efficiency. This feedback is often used to design new services, improve staff training programs, and refine care protocols. A survey in 2024 revealed that 83.8%