2022 Business Patient Advocacy Patient Experience 
Amercan Journal of Nursing
FEBRUARY 6, 2024
No busy health care worker loves being met with antagonism or pressing demands that don’t strike us as critically urgent. But when my husband and I both became patients with serious illnesses last year, we learned the clinical pitfalls of being the nice patients. As a bedside nurse myself, I understand the sentiment.
Nurses Advocates
MAY 29, 2023
2022 Case Management Salary and Trends Special Report This was a special report I contributed to that looks at case management salary and trends. Stepping Up to Certification: The Helping Professionals Guide to Certification An overview of the various national certifications in case management, patient advocacy and patient experience.
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