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Engage with patients eye to eye

American Nurse

Best practices for providing patient- and family-centered hospital care include open visiting hours, patient involvement in the daily plan of care, evidence-based communication tools, bedside shift reports, and hourly rounding. Hospitals with the highest patient satisfaction scores typically receive the best reimbursement rates.

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Patient Experience Trends for 2025 and Beyond

Relias

A 2024 survey found that 55% of healthcare providers believe patient access has improved, a significant increase from 27% in 2022. This feedback is often used to design new services, improve staff training programs, and refine care protocols.