2021 Patient Experience Patient Satisfaction 
American Nurse
JULY 30, 2025
Take a bundled approach to improve the patient experience. Takeaways: The bundle approach to implementing the commit-to-sit initiative positively impacts patient experience scores. For example, Commit to Sit, an evidence-based initiative, serves as a powerful communication tool for improving patient satisfaction.
American Nurse
JUNE 12, 2025
Impact on Patient Outcomes and Experience Nurses who lead with empathy and inclusivity improve not only clinical outcomes but also the overall patient experience. Delivering patient-centered care in the midst of a cultural conflict: The role of cultural competence.
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Health Leaders | Nursing
FEBRUARY 13, 2023
The North Carolina-based health system, now part of Advocate Health, launched its virtual nursing program in March 2021 when, like other health systems, nurses struggled to meet staffing demands. We saw staff engagement, a decrease in medication errors, a decrease in falls, and an increase in patient satisfaction.
American Nurse
JUNE 5, 2023
Shorten delays, improve safety, reduce costs Takeaways: Hospital discharge delays can result in patient safety issues, reduced patient satisfaction, and increased costs. An assessment tool that goes into effect at admission can help the patient and healthcare team prepare for discharge. Does the patient use meds by mail?
American Nurse
JUNE 9, 2023
In July 2021, the HM-JSUMC and KL teams had an initial virtual meeting, and KL announced the partnership on its website. Professional practice model In November 2021, the KL team met to create their PPM and align it with the organizations overall strategic goals and priorities and the nursing departments strategic plans. 2023; 18(6).
Health Leaders | Nursing
MAY 1, 2023
Rita Mercieca, RN, senior vice president and chief administrator, Northwell Health Cancer Institute HealthLeaders: Prior to Cancer Care Direct, a nurse navigation program originated for breast cancer patients in January 2022. How did that develop? so that’s tremendous.
Minority Nurse
FEBRUARY 21, 2024
For almost 40 years as the Director of Nursing for Throughput Operations at Montefiore Health System in New York, Elodia Mercier, RNC, MS, has been advancing patient care and creating and defining new roles for fellow nurses and other providers. After consecutive years of consistently meeting high Press Ganey (patient.
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