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How Customer-Centric is Your Practice, Business, or Organization?

Nurse Practitioners in Business

Here are some ideas on how a practice can incorporate a customer-centric approach while maintaining the necessary standards of care: Train your Staff: If you have staff, train them to be customer-focused and provide exceptional patient care. appeared first on Nurse Practitioners in Business.

Business 195
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Bending the Arc on Gender Affirming Care

Penn Nursing

Since 2007, the Human Rights Campaign Foundation has used this assessment tool to evaluate how inclusive, responsive policies and practices in health care settings are meeting the needs of LGBTQ+ patients, often shaping their health care experiences and outcomes.