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Engage with patients eye to eye

American Nurse

Best practices for providing patient- and family-centered hospital care include open visiting hours, patient involvement in the daily plan of care, evidence-based communication tools, bedside shift reports, and hourly rounding. The evidence Commit to Sit has proven successful at enhancing patient satisfaction.

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8 Tips for Nurse Leaders to Reduce Conflict

Post University

It can also create problems with patient outcomes, because the best course of action may not be taken when opposing views mean a patient does not get the right care in a timely manner. And if patients are aware of the conflict, it can reduce patient satisfaction with the healthcare organization.