Remove 2021 Remove Home Healthcare Remove Medicaid
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Handling Patient Complaints in Home Healthcare

Celayix

Patient complaints are a common issue in the home healthcare industry. As healthcare providers, it’s important to take these complaints seriously and handle them effectively to maintain a positive relationship with patients and their families. One of the most common issues is late or missed home visits.

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Medicare Care Compare: Publicly reported performance measures

American Nurse

Takeaways: To help patients and their families make informed decisions about choosing health care, the Centers for Medicare and Medicaid Services (CMS) publicly reports quality performance measures. ahrq.gov/cahps/surveys-guidance/index.html Centers for Medicare & Medicaid Services. December 1, 2021. March 8, 2023.

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Understanding and honoring the needs of Native American elders

American Nurse

Many families prefer to keep their loved one at home, but 24-hour care presents challenges. Without other end-of-life options or home healthcare resources on the reservation, many patients must turn to hospital care. Limited income also plays a role in families’ healthcare decisions. August 26, 2021.