Organization
Miller Event Management
Miller Event Management, Inc provides security and safety services for their clients, while setting the standard for the industry.
Location: Califorina, USA
Industry: Event Management and Security
Company Size: 700 Employees
Challenges
Miller Event Management (MEM) was searching for a workforce management solution. They wanted to reduce the time and effort it took to collect and verify hours worked of its hundreds of staff members. This was a necessary, bi-weekly step required before sending the information to the payroll department to ensure accurate and on-time payroll and billing. Every two weeks, their manual tracking and verification process would take the time of multiple people over many days.
MEM began their search for a solution to:
- Automate the recording of time and attendance information accurately from the field
- Reduce the time spent and calculating time worked by employee before the information is sent to the payroll department to calculate the taxes and withholdings before payroll is distributed
- Eliminate errors that were made during their manual process for both payroll and client billing
Finally, they came across Celayix employee scheduling software that would be the answer to all of their problems!
Solution
Working with Celayix, MEM was able to implement a workforce management solution that met their key goals. Specifically, they were able to:
- Automate the collection of time and attendance information from their staff from multiple locations – guards and staff could check in remotely on site using their smartphones. Accurate data was instantly sent to HQ.
- Save time by removing the need to translate and manually verify time collection information from the paper timestamp into spreadsheets before sending it to the payroll team. The Celayix system collects real-time attendance data and automatically updates the schedule for accurate attendance-matched data.
- Reduce the time spent in the data entry and verification process – date can now easily be exported in the formats needed for MEM’s payroll and billing software.
- Reduce the potential for input errors by moving to an automated process – the data exports use the accurate data from attendance matching to ensure guards are only being paid for actual hours worked, and clients are billed accurately. No human error.
“Celayix has been able to help us significantly reduce the time we were spending on collecting and verifying our employee’s time and attendance information. Automation has reduced the potential for errors while also helping to remove our manual process.”
Patty Miller, CEO
Results
Significant Time Savings
Using Celayix, MEM was able to achieve significant time savings immediately. With the automation in the collection and verification of hours worked, MEM saw a 65% time savings, reducing the 30+ hours spent every payroll period to less than 8 hours. Those who had previously spent hours/days working on verification could now focus their efforts in other key business areas!
Improved Scheduling Process
After the successful implementation of Celayix for time and attendance, MEM also began using Celayix for employee scheduling. Our employee scheduling software is great for both the events space and the security space. Schedulers can fill shifts based on guard qualifications, availability, and more. They can also create schedules for multiple locations from one central location.
Using the employee scheduling software component of Celayix has yield even more significant efficiency gains as they continued to utilize it. Celayix uses a market-driven approach to the development of new features. We rely on customers to provide feedback and suggestion for improvements. MEM will continue to see further gains from advancements made in the software that fits their industry and their business needs.
If you’d like to experience the same time and efforts saving as Miller Event Management, you can check out a custom live demo of Celayix here!
